The House

The Alchemy NYC Terms Of Service

These Terms of Service ("Terms") cover your use of thealchemy.nyc and your interactions with The Alchemy NYC ("we," "our," "us"). By using our website or visiting our stores at Chelsea (302 8th Avenue, New York, NY 10001) or Flatiron (12 West 18th Street, New York, NY 10011, between 5th and 6th Avenue), you agree to these Terms. They work alongside our Privacy Policy at /privacy-policy. Cannabis is regulated under New York State law and remains federally controlled, and these Terms reflect that.

3 min read676 wordsBy The Alchemy Editors
In this article
  1. 01Eligibility
  2. 02Our Menus and Ordering
  3. 03Payment
  4. 04Returns
  5. 05Acceptable Use
  6. 06Intellectual Property
  7. 07Disclaimers
  8. 08Limitation of Liability
  9. 09Governing Law and Disputes
  10. 10Severability
  11. 11Changes
  12. 12Contact
AuthorThe Alchemy Editorial Team
UpdatedJul 2026
Read time3 min
01

Eligibility

You must be 21 or older with a valid government-issued photo ID to buy cannabis or to use age-restricted parts of our site. New York law limits adult-use cannabis to adults 21 and over. We check ID at the point of sale, and we cannot serve you without a valid one.

02

Our Menus and Ordering

Our live menus are hosted on Dutchie: the Chelsea store at dutchie.com/stores/blazinup and the Flatiron store at dutchie.com/stores/the-alchemy-flatiron. Because the menus are live, the products, brands, and prices shown there are the current source of truth and can change at any time.

New York limits how much adult-use cannabis a person can buy in a day, commonly cited as 3 ounces of flower or 24 grams of concentrate. New York taxes apply at checkout.

03

Payment

Credit card payment for cannabis is generally not available because of federal banking rules. The price you pay at checkout includes the taxes that apply under New York law.

04

Returns

New York rules restrict returns of cannabis once it has left the licensed premises. If you receive a product that is defective, contact us at [email protected] with your order details and we will help where we can, working with the manufacturer as needed.

05

Acceptable Use

When you use our website or services, you agree not to:

Break any applicable law, including New York cannabis rules.

Resell cannabis you bought from us. New York rules prohibit reselling cannabis bought at retail.

Buy on behalf of anyone who is not 21 or older, or misrepresent your age or identity.

Interfere with our website, including hacking, scraping at volumes that affect performance, or any unauthorized access.

Harass or threaten our staff, other customers, or anyone else.

06

Intellectual Property

The content on thealchemy.nyc, including text, images, logos, and design, is owned by The Alchemy NYC or licensed to us. You may not copy or reuse it for commercial purposes without our written permission. Brand assets belonging to the cannabis brands we carry are owned by those brands and used under our agreements with them; using those assets requires the brand owner's permission, not ours.

07

Disclaimers

Cannabis products are sold for adult use only. We make no claim that any cannabis product diagnoses, treats, cures, or prevents any disease. Cannabis is not FDA-approved for any medical condition. Information on our website is general education, not medical advice. Talk to a licensed medical professional about specific medical questions. Individual response to cannabis varies from person to person.

The website is provided "as is." We make a reasonable effort to keep it accurate but do not guarantee it will be uninterrupted or error-free.

08

Limitation of Liability

To the maximum extent permitted by law, The Alchemy is not liable for indirect, incidental, consequential, or punitive damages arising from use of our services or products. This does not affect rights under New York consumer protection law that cannot be waived by contract.

09

Governing Law and Disputes

These Terms are governed by New York State law. Disputes will be brought in the state or federal courts located in New York County, New York. Before filing a formal dispute, please email [email protected] so we can try to resolve it. Consumer complaints can also be filed with the New York Attorney General's office at ag.ny.gov or with the NYC Department of Consumer and Worker Protection at nyc.gov/dca.

10

Severability

If any part of these Terms is found unenforceable, the rest stays in effect.

11

Changes

We may update these Terms from time to time. The effective date of the current version is shown at the bottom of this page. Continued use of our services after an update means you accept it.

12

Contact

For questions about these Terms, email [email protected].

The Alchemy Editors

Field notes from the counter at Chelsea + Flatiron.

Written by our procurement and budtender team. Every claim verified against NYS OCM regulations and current shelf inventory. Updated as the menu rotates.

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