The Alchemy NYC Privacy Policy

We collect the following kinds of information.

Identity and age verification. New York law requires us to confirm every customer is 21 or older with a valid government photo ID. ID is checked at the point of sale.

Contact information. If you email us or sign up for updates, we collect your email address and any phone number you give us.

Website activity. When you visit thealchemy.nyc, our hosting and analytics tools may log standard technical information such as IP address, browser type, device type, and the pages you view. We use this in aggregate to keep the site working and improve it.

Messages you send us. The content of emails and any other messages you send, so we can respond.

Job application information. If you apply for a job, we collect what you choose to send us, such as a resume and contact details.

Our live menus are hosted on Dutchie. When you shop the menu or place an order through it, Dutchie processes that information under its own privacy terms.

We use your information to verify age and meet our obligations as a licensed New York retailer, to respond to your messages, to operate and improve thealchemy.nyc, to send updates to people who ask for them, and to consider job applications. We keep records that New York law requires licensed cannabis retailers to keep.

We share information only in these situations.

Regulators. Records that the New York State Office of Cannabis Management or other authorities require as part of our license.

Service providers. Companies that help us run the business, such as our website host, email tools, and our menu and ordering platform. They may use the information only to provide their service to us.

Law enforcement. In response to a valid subpoena, warrant, or court order, or where the law otherwise requires it.

Business transfer. If the business is sold or merged, customer information may transfer to the new owner under this same policy.

We do not sell your personal information.

We use reasonable administrative, technical, and physical safeguards to protect the information we hold, consistent with New York's data security law. We keep records for as long as we need them for the purpose collected and as long as the law requires for a licensed cannabis retailer, then delete or anonymize them.

Thealchemy.nyc uses cookies and similar technologies to keep the site working and to understand how it is used. You can manage cookies through your browser settings. Some features may not work if you block essential cookies.

Depending on where you live, you may have the right to ask us to access, correct, or delete the personal information we hold about you, and to opt out of marketing messages. Some records we are required by law to keep cannot be deleted before that retention period ends. To make a request, email [email protected]. We may need to confirm your identity before we act on a request.

The Alchemy serves adults 21 and over only. We do not knowingly collect information from anyone under 21. If you believe a minor has given us information, contact [email protected] and we will delete it.

Cannabis remains federally controlled. We do not share customer information with federal authorities except in response to valid legal process. New York Labor Law Section 201-d protects lawful off-duty cannabis use by adults 21 and over.

If a data breach affects your personal information, we will notify you and the appropriate authorities as required by New York law.

We may update this policy from time to time. The effective date of the current version is shown at the bottom of this page.

For privacy questions or requests, email [email protected], or write to The Alchemy NYC, 302 8th Avenue, New York, NY 10001.