Contact The Alchemy NYC

Both stores keep the same hours:

• Monday, Tuesday, Wednesday: 10am to 10pm
• Thursday and Friday: 10am to midnight
• Saturday and Sunday: 10am to 10pm

Call either store during open hours for help with your visit. After hours, leave a message and we will get back to you.

For anything you would rather put in writing, email [email protected].

You can browse and order from our live menus online. The Chelsea menu is at our Dutchie store page, /stores/blazinup, and the Flatiron menu is at /stores/the-alchemy-flatiron. The menu is live, so availability changes through the day. We carry flower, vapes and carts, pre-rolls, edibles, concentrates, THC beverages, tinctures, topicals, CBD, and accessories. We also offer same-day delivery in Manhattan.

You must be 21 or over to shop. Bring a valid government-issued photo ID showing your date of birth.

New York sets a daily purchase limit that is commonly cited as 3 ounces of cannabis flower or 24 grams of concentrate, and New York cannabis taxes apply at checkout.

For a customer service question, email [email protected] or ask a team member in store.

For a compliance question, you can also contact the New York Office of Cannabis Management. OCM is the regulator for licensed cannabis in New York, and cannabis.ny.gov lists licensed retailers and takes consumer complaints. If you come across unlicensed cannabis sales in New York, OCM is the place to report it.

For an emergency at one of our stores, call 911 first.

Find us on Instagram at @thealchemy.nyc and on TikTok at @thealchemy.nyc. Those accounts are for updates, not customer service, so for anything that needs a real answer please call the store or email [email protected].